Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect personal information that you voluntarily provide when requesting a quote or contacting us, including your name, email address, phone number, and property address. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to: provide and improve our rubbish removal services; respond to your enquiries and quote requests; send booking confirmations and service reminders; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
3. Information Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. We may also disclose information where required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of our website may not function properly without cookies.
6. Your Rights
Under Australian privacy law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at [email protected].
7. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or call (02) 9140 0106.